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72% Of Customers Will Not Take Action Before They Check Out Some Reviews
Regardless of how eye-catching your marketing is, you still require client reviews. There is no way around it. Consumers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
63.6% Of Customers Visit Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the basic popularity of a site can only go so far.
Source: Review Trackers
15 Percent Of Customers Do Not Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of potential consumers will not even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. However, they understand the massive impact user ratings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
Online Product Reviews About A Product Can Raise Its Conversion Rate By A Whopping 270%
User review statistics show the purchase likelihood for a product with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Stats reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
In the present day reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management statistics suggest a business's reputation does not affect simply the consumers. Prospective employees also take a look at rankings and take a look at reviews.
Source: Deloitte
30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews
Keeping in touch with your clients builds their trust. Even something as simple as reacting to their reviews and comments can make them feel appreciated.
As you might anticipate, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Service
This stat is among many that illustrate the significance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your consumers delighted is more vital than ever.
57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Additionally, 11% looked just for companies with a best five star score.
Source: Brightlocal
77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how great your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
Reviews Shared On Twitter Can Help Increase Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo