Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to purchase a new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you quickly decide on a model that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

74 Percent Of Local Businesses Have At A Minimum, One Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online rankings stats, we found out that a company needs to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews go on without a reply. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

15 Percent Of Consumers Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15 percent of potential consumers will not even consider doing business with a business they can't find viewpoints about.

Source: Statuslabs

People Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made rapidly.

Online reviews are clearly persuasive, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

83% Of All Young Consumers Were Asked To Give A Review Recently

Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all clients to post a review on their company.

Source: Brightlocal

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Staying connected with your clients builds their trust. Even something like responding to their remarks and reviews can make them feel valued.

As you may expect, customers who feel this way are ready to spend more cash with a company.

Source: Statuslabs

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

Positive Reviews Encourage 68% Of Consumers To Choose Local Businesses

Given that the vast bulk of customers check out reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of Consumers Don't Trust Advertising

The conventional channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust advertisements pick to take note of consumers' recommendations online.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

More Than Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Score

This stat is among numerous that highlight the significance of online scores. Now that news of customer complete satisfaction travels this quick, keeping your consumers pleased is more important than ever.

57% of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with a perfect five star score.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Element

Statistics reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

90% Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone