American Consumers View "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US customers.

Source: Statista

72 Percent Of Clients Won't Take Action Unless They Check Out Some Reviews

No matter how appealing your marketing is, you still need customer reviews. There is no other way around it. Consumers are still willing to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Customers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. Buying decisions are made quickly.

Online reviews are certainly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

53% Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.

Today's buyers are wary and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out much more reviews to get a clear view of how business is really doing. Do not depend upon that statistic alone.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews

Online review stats prove that 63% of consumer reviews stay without a reply. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

89% Of Consumers Browse A Companies Reactions To Reviews

Not only do most individuals read the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Negative Reviews Also

We already touched upon the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

73% Of Customers Think Client Reviews Are More Crucial Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with ratings alone.

Written reviews make the statistics appear more genuine which is what the potential consumers are looking for. Nearly a third of consumers state written reviews are the only feature that makes them think the websites' reviews are relevant and useful.

Source: Fan and Fuel

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and score statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

Due To The Fact That They Want To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Visit Review Sites.

Review sites are places that customers go to get the truth about a service, business or item . Users come since they have currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact use them.

Although we now know why customer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

Over Half Of Customers Won't Use An Organisation If It Has Less Than A 4 Star Score

This stat is among lots of that illustrate the significance of online rankings. Now that news of client satisfaction travels this fast, keeping your customers delighted is more crucial than ever.

57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for businesses with an ideal five star score.

Source: Brightlocal

Reviews Posted On Twitter Can Boost Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo