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Software Reviews Influence Over 98% Of All Purchasers
18% of software purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
73 Percent Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Written reviews make the stats appear more genuine which is what the potential clients are looking for. Practically a 3rd of customers state composed reviews are the only feature that makes them believe the sites' reviews are helpful and pertinent.
Source: Fan and Fuel
77% Of Consumers Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would leave a review to advise others about their client experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other individuals with their decision making process.
Source: Podium
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two thirds of companies have excellent and awesome ratings. Just 5% of businesses have a rating below 3 stars.
Source: Brightlocal
98% Of Yelp's Visitors Purchased From A Business They Found On The Website
Generally, 142 million consumers go to Yelp every month. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
89% Of Customers Read A Businesses Responses To Reviews
Not only do most shoppers check out the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
United States Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
When individuals read reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA clients.
Source: Statista
60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and score data show people value the viewpoint of peers more than any other content.
Source: Collective Bias
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat clients well normally flourish, review sites help ensure of that.
Source: Statuslabs
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of customer reviews stay without a reply. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers