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77% Of Clients Would Certainly Leave A Review If They Were Asked
More than a 35% would leave a review to advise others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other individuals with their decision making process.
Source: Podium
70 Percent Of Consumers Prefer To Find Out About A Business Through Short Articles And Reviews, Instead Of Ads
Ads are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
Reviews Published On Twitter Can Grow Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Just 6% Of Consumers Don't Trust Client Reviews At All
According to consumer review statistics, a massive 19 percent of customers constantly rely on online reviews and never a purchase without checking out reviews initially.
Source: Statista
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
American Buyers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals check out reviews, they focus on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American customers.
Source: Statista
63.6% Of Consumers Check Out Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the general popularity of a website can just go so far.
Source: Review Trackers
90 Percent Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
77% Of Users Don't Trust Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
Google Represents 57.5% Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a remote second.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Income
Businesses that treat customers honorably normally prosper, review websites help make sure of that.
Source: Statuslabs
Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Therefore, buying decisions are made quickly.
Online reviews are clearly convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management statistics show a company's reputation does not impact simply the consumers. Prospective employees also look at rankings and read reviews.
Source: Deloitte
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
30% Of Consumers Feel Comfortable With A Business Which Reacts To Online Reviews
Corresponding with your consumers creates trust. Even something easy like reacting to their reviews and remarks can make them feel appreciated.
As you might expect, clients who feel this way are ready to invest more cash with a business.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star score is the first thing customers see. Still, users focus on other elements also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of USA customers.
Source: Statista