88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats show a business's reputation does not impact simply the consumers. Potential employees also look at scores and read reviews.

Source: Deloitte

Half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an unassailable effect on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

73% Of Consumers Believe Client Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't pleased with ratings alone.

Client reviews make the stats appear more genuine which is what the would-be clients are searching for. Practically a 3rd of consumers state written reviews are the only feature that makes them think the websites' reviews are useful and relevant.

Source: Fan and Fuel

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star score is the first thing consumers see. Still, users take notice of other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

83% Of Customers Don't Trust Advertising

The standard channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust ads select to focus on clients' suggestions online.

Source: Statuslabs

74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from enough to improve your website's SERP ranking.

Looking at online ratings stats, we discovered that a company requires to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270%

User review stats reveal the purchase possibility for a product with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'always' or 'very often'.

Source: Trust You

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people spend more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

When consumers need to choose a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

More Than Half Of Individuals Aged 25-34 Submitted Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a new vehicle and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other people, you quickly decide on one that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

The Average Review Length Has Gotten 65% Shorter Since 2010

Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Service

This stat is among many that illustrate the importance of online scores. Now that news of consumer satisfaction travels this quick, keeping your clients happy is more important than ever.

57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for services with an ideal five star ranking.

Source: Brightlocal

95% Of Dissatisfied Consumers Will Go Back To A Company If A Company Deals With Problems Rapidly And Effectively

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday