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63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
When it comes to trust, these online review stats show the general popularity of a website can only go so far.
Source: Review Trackers
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat consumers well normally prosper, review sites help ensure of that.
Source: Statuslabs
77% Of Customers Would Certainly Submit A Review If They Were Asked
More than a 35% would do it to notify others about their consumer experience and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to submit a review to help other people with their decision making process.
Source: Podium
82 Percent Of Consumers Go To Review Sites Due To The Fact That They Want To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Products And Services.
Review websites are places that customers go to get the truth about a service, business or product . Due to the fact that they have actually currently formed a purchase decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
73% Of Consumers Think Written Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear people aren't satisfied with scores alone.
Consumer reviews make the statistics appear more authentic which is what the potential clients are looking for. Practically a third of consumers say composed reviews are the only function that makes them think the websites' reviews are beneficial and relevant.
Source: Fan and Fuel
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to choose a doctor or a legal representative.
Young people (age 18-35) are even more likely to employ an expert based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
74% Of Regional Companies Have At A Minimum, One Google Review
One review is far from enough to improve your website's SERP ranking.
Looking at online ratings statistics, we learnt that a business needs to have approximately 40 reviews before users "Award" it with a star.
Source: Brightlocal
83% Of All Young Buyers Were Asked To Post A Review Recently
Of those asked, 80% of customers did submit a review. In general, companies have asked 66% of all consumers to post a review on their company.
Source: Brightlocal