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The Majority Of Consumers Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are obviously the more vocal ones.
Source: Statista
Only 6 Percent Of Consumers Do Not Trust Client Reviews At All
According to consumer review data, a tremendous 19 percent of customers always rely on online reviews and never a buy without checking out reviews first.
Source: Statista
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize A Company
This stat is among lots of that illustrate the value of online rankings. Now that news of client satisfaction travels this fast, keeping your consumers pleased is more vital than ever.
57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11% looked just for organizations with an ideal five star rating.
Source: Brightlocal
61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally two-thirds of companies have excellent and outstanding scores. Only 5% of companies have a ranking below three stars.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
77% Of Clients Would Likely Submit A Review If They Were Asked
More than a 35% would do it to notify others about their consumer experience and 24% would most likely direct their review to the company itself.
Over a 26% would want to give a review to assist other people with their decision making process.
Source: Podium
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to choose a physician or a lawyer.
Younger people (age 18-35) are even more inclined to work with an expert based on online reviews. Just 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
74% Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from adequate to improve your website's SERP ranking.
Taking a look at online rankings stats, we discovered that a business needs to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read reviews.
With the help of other customers, you quickly choose a model that works for you. That's how favorable reviews transform customers into consumers.
Source: Consumer Affairs
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star score is the first thing customers see. Still, users pay attention to other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA customers.
Source: Statista
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Website
Generally, 142 million customers go to Yelp every month. This is as good a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal