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Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really utilize them.
Although we now understand why client reviews are so effective, many businesses apparently don't.
Source: LsaInsider
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those same clients are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
70 Percent Of Consumers Choose To Find Out About A Business Through Reviews And Short Articles, Instead Of Ads
Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Stats reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. However, they recognize the massive effect user scores have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
77% Of Clients Would Likely Post A Review If They Were Asked
More than a 35% would post a review to inform others about their consumer experience and 24% would rather direct their review to the business itself.
Over a 26% would want to post a review to help other people with their decision making process.
Source: Podium
30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews
Staying connected with your consumers establishes trust. Even something like responding to their remarks and reviews can make them feel appreciated.
As you may expect, clients who feel this way are ready to spend more cash with a company.
Source: Statuslabs
The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management stats suggest a company's reputation does not affect simply the consumers. Prospective employees also take a look at scores and read reviews.
Source: Deloitte
Reviews Shared On Twitter Can Help Boost Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews go on without a reaction. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers