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72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews
No matter how attractive your marketing is, you still need customer reviews. There is no other way around it. Consumers are still willing to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
89% Of Consumers Browse A Companies Feedback To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
74 Percent Of Local Businesses Have At A Minimum, One Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Looking at online scores stats, we discovered that a company needs to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business
Considering that the large majority of customers check out reviews, you would want yours to be enticing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
When customers need to select a solution provider, reviews have a huge impact on their decision.
Source: DemandGenReport
83% Of Consumers Don't Rely On Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements pick to pay attention to clients' suggestions online.
Source: Statuslabs
98% Of Yelp's Visitors Bought From A Business They Discovered On The Site
Usually, 142 million consumers check out Yelp every month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management statistics show a business's reputation doesn't affect just the clients. Prospective team members likewise look at ratings and read reviews.
Source: Deloitte
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out much more reviews to get a better idea of how business is really doing. Don't depend upon that figure alone.
Source: Brightlocal
Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses actually utilize them.
Although we now know why customer reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review statistics position customers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the very same weight as recommendations from family and friends.
Source: Brightlocal
Consumers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Purchasing choices are made rapidly.
Online reviews are certainly persuasive, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone