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89% Of Customers Read A Businesses Reactions To Reviews
Not only do most clients check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
The Majority Of People Aged 25-34 Wrote Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star ranking is the first thing customers see. Still, users pay attention to other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.
Source: Statista
83 Percent Of Customers Don't Rely On Advertising
The conventional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements select to take note of consumers' suggestions online.
Source: Statuslabs
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'always' or 'very often'.
Source: Trust You
91% Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review statistics put consumers' reviews as the most credible source of suggestions. Online reviews usually bring the very same weight as recommendations from friends and family.
Source: Brightlocal
90% Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
77% Of Consumers Would Leave A Review If They Were Asked
More than a 35% would do it to inform others about their customer encounter and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to post a review to assist other individuals with their choice making process.
Source: Podium
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
Younger people know the value of being informed. User-generated content has an unassailable effect on consumers.
They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
60% Of Customers Consult Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and rating data show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista