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88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management stats indicate a business's reputation does not affect simply the clients. Potential employees also take a look at ratings and read reviews.
Source: Deloitte
Clients Could Spend 31 Percent More With A Business That Has Terrific Reviews
Take note of this fact. The better other users explain your service or product, the more cash you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
91% Of Millennials Trust In Online Reviews As Much As Friends And Family
Online review statistics place consumers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the same weight as recommendations from family and friends.
Source: Brightlocal
83% Of All Younger Buyers Were Asked To Post A Review Recently
Of those invited, 80% of consumers did submit a review. In general, businesses have actually asked 66% of all customers to leave a review on their business.
Source: Brightlocal
Software Reviews Impact Over 98% Of All Buyers
18 percent of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
74 Percent Of Local Companies Have At A Minimum, 1 Google Review
One review is far from adequate to improve your site's SERP ranking.
Looking at online rankings statistics, we learnt that a business needs to have an average of 40 reviews before people "Award" it with a star.
Source: Brightlocal
Many Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a average or negative one.
Source: Brightlocal
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than ladies.
Reviews and score statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
63.6% Of Customers Check Out Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review statistics reveal the general appeal of a website can only presume when it concerns trust.
Source: Review Trackers
83% Of Customers Do Not Rely On Advertising
The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements pick to focus on customers' suggestions online.
Source: Statuslabs
15 Percent Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15 percent of prospective consumers won't even consider doing business with a business they can't find opinions about.
Source: Statuslabs
More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Only 6% Of Consumers Don't Rely On Client Reviews At All
According to client review data, a massive 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista