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Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
Favorable Reviews Motivate 68% Of Consumers To Use A Local Business
Because the large bulk of customers check out reviews, you'd want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Most Best-selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Often a lower ranking in fact helps your overall rating.
According to consumer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who take notice of the variety of reviews is currently at 46%.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing preferences.
According to social reviews statistics, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that four out of five users are more likely to trust a local business.
Source: RevLocal
Customer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, makers' descriptions are basically ads.
Source: Martech Zone
73 Percent Of Customers Think Written Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective clients are searching for. Nearly a third of consumers state written reviews are the only feature that makes them believe the sites' reviews are helpful and relevant.
Source: Fan and Fuel
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of client reviews remain without a reaction. That's too bad, since those companies are losing clients that way.
Source: Review Trackers
91% Of Millennials Trust Online Reviews As Much As Loved Ones
Online review statistics place consumers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the same weight as recommendations from family and friends.
Source: Brightlocal
Software Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge impact user rankings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US consumers consider reviews as 'incredibly influential'.
To show the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same consumers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks