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91% Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most reliable source of recommendations. Online reviews typically carry the same weight as guidance from family and friends.
Source: Brightlocal
90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews
Communicating with your customers builds their trust. Even something as basic as reacting to their reviews and comments can make them feel valued.
As you might expect, clients who feel this way are ready to invest more money with a business.
Source: Statuslabs
Google Represents 57.5% Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
72% Of Clients Won't Take Action Unless They Read Some Reviews
Irrespective of how captivating your marketing is, you still need consumer reviews. There is no other way around it. Clients are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can likewise affect our buying preferences.
According to social reviews statistics, Facebook affects more than half of users' purchase decisions.
Facebook reviews statistics expose that four out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Consumers Might Invest 31% More With A Business That Has Excellent Reviews
Take notice of this fact. The more detailed other users describe your product or service, the more cash you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out client reviews, agree that it increases their purchasing confidence.
Companies use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal
US Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
When people read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American clients.
Source: Statista
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Consumers anticipate to see some negative reviews.
Source: Capterra