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49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor
Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Due To The Fact That They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.
Users come because they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
77% Of Consumers Would Post A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer experience and 24% would probably direct their review to the business itself.
Over a 26% would be willing to post a review to help other people with their decision making process.
Source: Podium
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you offer them an excellent experience.
Source: Brightlocal
30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews
Staying connected with your clients creates trust. Even something like responding to their comments and reviews can make them feel appreciated.
As you may expect, clients who feel this way are more willing to spend more money with a company.
Source: Statuslabs
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To illustrate the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those exact same clients are also willing to accept slower shipping times for such products.
Source: Turntonetworks
70 Percent Of Customers Prefer To Find Out About A Business Via Reviews And Short Articles, Instead Of Advertisements
Advertisements are all well and good, however it's worth trying a different approach too. Reviews are by far the best method to find the truth about a product or service.
Source: Statuslabs
Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses
Since the large bulk of customers read reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Consumers Browse A Businesses Responses To Reviews
Not only do most shoppers check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management stats show a business's reputation does not impact just the consumers. Prospective team members also take a look at rankings and take a look at reviews.
Source: Deloitte
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a brand-new vehicle and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you quickly select one that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs