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67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
When customers have to pick a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
89% Of Shoppers Choose To Read Reviews On Their Smart Devices
Be it via an app or a mobile browser, people choose to read reviews on their smart phones.
Source: Statista
Software Application Reviews Influence Over 98% Of All Purchasers
18% of software purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. However, they understand the huge impact user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats show the basic appeal of a site can just go so far.
Source: Review Trackers
70% Of Consumers Choose To Learn About A Business By Means Of Posts And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the very best method to find the truth about a product or service.
Source: Statuslabs
Google Accounts For 57.5% Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
15 Percent Of Visitors Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15% of prospective clients will not even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
82% Of Consumers Visit Review Sites Due To The Fact That They Wish To Buy A Service Or An Item And Want To Get The Truth About Business Products And Services.
Review websites are places that people go to get the truth about a service, business or product . Since they have currently formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
A Lot Of Best Selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to client rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our purchasing preferences.
According to social media reviews data, Facebook affects over half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business.
Source: RevLocal
Consumers Could Spend 31 Percent More With A Business That Has Fantastic Reviews
Take note of this fact. The more detailed other users describe your product or service, the more cash you can charge and customer review statistics show us precisely just how much more.
Source: Martech Zone
If They Were Asked, 77% Of Customers Would Certainly Leave A Review
More than a 35% would post a review to advise others about their consumer experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to post a review to help other individuals with their choice making process.
Source: Podium