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71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to choose a doctor or a lawyer.
Young people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are generally ads.
Source: Martech Zone
89% Of Customers Browse A Businesses Reactions To Reviews
Not only do a lot of consumers check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Overall two-thirds of businesses have great and awesome ratings. Just 5% of companies have a ranking below three stars.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management stats suggest a company's reputation doesn't impact just the clients. Prospective team members likewise take a look at scores and read reviews.
Source: Deloitte
77% Of Customers Would Definitely Leave A Review If They Were Asked
More than a 35% would leave a review to notify others about their client experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would be willing to post a review to assist other individuals with their choice making process.
Source: Podium
53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's buyers are smart and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the buying decision.
Source: Statista
Positive Reviews Encourage 68% Of Customers To Use A Local Business
Considering that the huge majority of customers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Many people read much more reviews to get a clear view of how business is really doing. Do not depend upon that fact alone.
Source: Brightlocal
70 Percent Of Customers Prefer To Learn About A Business Through Posts And Reviews, Rather Than Advertisements
Ads are all well and good, but it's worth attempting a different approach as well. Reviews are by far the very best method to discover the truth about a service or product.
Source: Statuslabs