A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat consumers fairly typically flourish, review websites help ensure of that.

Source: Statuslabs

89% Of Customers Read A Companies Feedback To Reviews

Not only do the majority of customers check out the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

If A Business Deals With Problems Rapidly And Efficiently, 95% Of Dissatisfied Consumers Will Go Back To A Business

Clients do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Considering that the large majority of customers check out reviews, you'd want yours to be appealing to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers expect to see some unfavorable reviews.

Source: Capterra

Reviews Published On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Online Item Reviews About A Product Can Raise Its Conversion Rate By A Staggering 270 Percent

User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your site. According to online review data, people spend more than 5 times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews

Irrespective of how alluring your marketing is, you still require consumer reviews. There is no other way around it. Clients are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

If They Were Asked, 77% Of Consumers Would Certainly Post A Review

More than a 35% would do it to notify others about their consumer encounter and 24% would probably direct their review to the company itself.

Over a 26% would want to leave a review to help other individuals with their choice making process.

Source: Podium

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you give them a great experience.

Source: Brightlocal

90% Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics position consumers' reviews as the most credible source of suggestions. Online reviews usually bring the exact same weight as recommendations from family and friends.

Source: Brightlocal