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49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of customers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose a legal representative or a medical professional.
Young people (age 18-35) are much more likely to work with an expert based upon online reviews. Just 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Clients
24% of US consumers consider reviews as 'exceptionally influential'.
To show the value of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Site
Usually, 142 million customers check out Yelp each month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
15% Of Clients Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of potential customers won't even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
Consumers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. For that reason, buying decisions are made quickly.
Online reviews are clearly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Over Half Of People Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are reportedly the more vocal ones.
Source: Statista
77% Of Consumers Would Undoubtedly Post A Review If They Were Asked
More than a 35% would leave a review to advise others about their consumer experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to give a review to help other individuals with their choice making process.
Source: Podium
72% Of Clients Will Not Take Action Unless They Check Out Some Reviews
Regardless of how captivating your marketing is, you still need consumer reviews. There is no way around it. Clients are still going to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
More youthful people know the worth of being informed. User-generated material has an unassailable impact on customers.
If businesses think of the power of customer reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
Reviews Published On Twitter Can Boost Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses actually use them.
Although we now understand why consumer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use An Organisation
This stat is among lots of that show the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your clients pleased is more crucial than ever.
57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked only for companies with an ideal five star rating.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management stats indicate a business's reputation doesn't impact simply the customers. Prospective team members likewise take a look at scores and read reviews.
Source: Deloitte
74 Percent Of Local Businesses Have At Least 1 Google Review
One review is far from enough to improve your website's SERP ranking.
Taking a look at online rankings data, we learnt that a company requires to have approximately 40 reviews before users "Award" it with a star.
Source: Brightlocal