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Only 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses really use them.
Although we now understand why customer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
Customers Might Invest 31 Percent More With A Business That Has Terrific Reviews
Pay attention to this statistic. The better other users explain your product or service, the more money you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
If They Were Asked, 77% Of Consumers Would Probably Give A Review
More than a 35% would submit a review to advise others about their client encounter and 24% would likely direct their review to the company itself.
Over a 26% would want to submit a review to help other people with their decision making process.
Source: Podium
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients
24% of US buyers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those exact same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
74% Of Regional Companies Have At A Minimum, One Google Review
A single review is far from enough to enhance your website's SERP ranking.
Looking at online rankings stats, we found out that a company requires to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management statistics indicate a company's reputation doesn't impact simply the customers. Prospective employees also take a look at ratings and read reviews.
Source: Deloitte
70 Percent Of Consumers Prefer To Discover A Business Via Reviews And Articles, Rather Than Advertisements
Advertisements are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs
72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews
Irrespective of how attractive your marketing is, you still need customer reviews. There is no way around it. Customers are still going to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Reviews Published On Twitter Can Boost Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Corresponding with your consumers creates trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.
As you may anticipate, clients who feel this way are going to spend more cash with a company.
Source: Statuslabs
USA Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA clients.
Source: Statista
53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's consumers are wary and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Business
This stat is one of many that show the value of online ratings. Now that news of client satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.
57% of consumers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for companies with an ideal five star ranking.
Source: Brightlocal
73 Percent Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear people aren't pleased with ratings alone.
Written reviews make the statistics appear more authentic which is what the potential clients are searching for. Almost a 3rd of consumers say composed reviews are the only function that makes them think the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most credible source of recommendations. Online reviews normally bring the very same weight as advice from loved ones.
Source: Brightlocal
Visitors Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made rapidly.
Online reviews are obviously persuasive, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
83 Percent Of Consumers Do Not Rely On Advertising
The standard channels to reach clients aren't as prominent as they used to be. Many users who no longer trust advertisements choose to pay attention to clients' recommendations online.
Source: Statuslabs
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the maker says. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone