Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a new vehicle and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you quickly pick a model that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Income

Businesses that treat clients well usually flourish, review sites help ensure of that.

Source: Statuslabs

77% Of Clients Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

If They Were Asked, 77% Of Customers Would Most Likely Leave A Review

More than a 35% would do it to inform others about their client encounter and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other people with their decision making process.

Source: Podium

People Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Buying choices are made quickly.

Online reviews are obviously convincing, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can also affect our purchasing preferences.

According to social reviews statistics, Facebook affects over half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

73 Percent Of Consumers Think Written Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear people aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the potential consumers are searching for. Practically a third of consumers state written reviews are the only function that makes them believe the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

The Majority Of Best-selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to customer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

The Average Review Length Has Actually Gotten 65% Shorter Since 2010

Lately reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Corresponding with your consumers establishes trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you might expect, clients who feel this way are happy to invest more money with a company.

Source: Statuslabs

Over Half Of Customers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated content has an unassailable effect on consumers.

If businesses stop to consider the power of client reviews over millennials, they will understand what they've been missing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

USA Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals check out reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American customers.

Source: Statista

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. However, they understand the huge effect user rankings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Consumers Could Invest 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users describe your product and services, the more cash you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone