If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize A Service

This stat is one of many that highlight the value of online rankings. Now that news of client satisfaction travels this fast, keeping your consumers pleased is more vital than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for services with a best five star score.

Source: Brightlocal

89% Of Shoppers Want To Read Reviews Using Their Smartphones

Be it through an app or a mobile internet browser, customers prefer to read reviews on their phones.

Source: Statista

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review statistics reveal the basic appeal of a site can just go so far.

Source: Review Trackers

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

74 Percent Of Regional Companies Have At A Minimum, 1 Google Review

One review is far from adequate to enhance your site's SERP ranking.

Looking at online ratings statistics, we discovered that a company requires to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US consumers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those very same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social media which can also influence our buying preferences.

According to social media reviews data, Facebook affects the majority of users' purchase decisions.

Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

91% Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review statistics position consumers' reviews as the most reliable source of recommendations. Online reviews usually bring the very same weight as suggestions from friends and family.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat customers well typically prosper, review websites help make sure of that.

Source: Statuslabs

53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews go on without a reply. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

53% Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of Online Shopping.

Today's buyers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%

User review stats show the purchase possibility for a product with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the prospective customers are trying to find. Almost a 3rd of customers say written reviews are the only function that makes them believe the sites' reviews are beneficial and relevant.

Source: Fan and Fuel

The Average Review Word Count Has Become 65% Much Shorter Since 2010

Currently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

15 Percent Of Customers Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of prospective customers will not even consider working with a business they can't find viewpoints about.

Source: Statuslabs

Over Half Of Clients Aged 25-34 Wrote Reviews

According to Statista, the younger generations are seemingly the more opinionated ones.

Source: Statista