Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

Half Of All Millennial's "Always" Read Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated content has an unassailable impact on customers.

If businesses stop to consider the power of client reviews over millennials, they will realize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

83 Percent Of Consumers Do Not Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust advertisements select to take note of consumers' suggestions online.

Source: Statuslabs

83% Of All Younger Buyers Were Invited To Post A Review Recently

Of those invited, 80% of customers did leave a review. In general, businesses have asked 66% of all customers to post a review on their company.

Source: Brightlocal

United States Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US customers.

Source: Statista

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and score stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews stay without a reply. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out a lot more reviews to get a clear view of how the business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Throughout The World

Google is in the lead here, followed by Facebook as a far-off second.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Typically two thirds of companies have excellent and awesome ratings. Only 5% of companies have a score below 3 stars.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize A Service

This stat is one of numerous that show the significance of online scores. Now that news of client fulfillment travels this quick, keeping your clients pleased is more important than ever.

57% of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for services with a perfect five star ranking.

Source: Brightlocal

The Typical Review Word Count Has Become 65% Shorter Since 2010

Lately reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers