Over Half Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Rating

This stat is one of numerous that show the importance of online rankings. Now that news of customer satisfaction travels this fast, keeping your customers delighted is more important than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for businesses with a best five star rating.

Source: Brightlocal

60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and rating stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

63.6% Of Customers Check Out Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review stats show the basic popularity of a website can only presume when it comes to trust.

Source: Review Trackers

91% Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most credible source of recommendations. Online reviews typically carry the very same weight as suggestions from loved ones.

Source: Brightlocal

Visitors Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users

Mobile users choose to get things done quicker. For that reason, buying decisions are made rapidly.

Online reviews are clearly persuasive, yet marketers have not always come to value the power of them.

Source: Martech Zone

The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a unfavorable or average one.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Undoubtedly Give A Review

More than a 35% would submit a review to inform others about their consumer encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

72% Of Clients Won't Take Action Before They Check Out Some Reviews

Irrespective of how enticing your marketing is, you still require consumer reviews. There is no other way around it. Customers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

Because They Want To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82% Of Customers Check Out Review Sites.

Review websites are locations that people go to get the facts about a product, service or business . Because they have actually currently formed a buying decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals know the value of being informed. User-generated material has an unassailable influence on customers.

If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

Customer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are basically ads.

Source: Martech Zone

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Income

Businesses that treat customers honorably normally flourish, review websites help make certain of that.

Source: Statuslabs

70 Percent Of Consumers Choose To Find Out About A Business Through Reviews And Articles, Instead Of Advertisements

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are by far the very best way to discover the truth about a service or product.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read client reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

More Than Half Of Clients Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista