Customers Could Invest 31% More With A Business That Has Great Reviews

Take notice of this statistic. The more detailed other users describe your services or product, the more cash you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

Customer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are essentially advertisements.

Source: Martech Zone

83 Percent Of Customers Don't Rely On Advertising

The conventional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to take notice of consumers' recommendations online.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

89% Of Customers Review A Businesses Replies To Reviews

Not only do most customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

98% Of Yelp's Site Visitors Bought From A Business They Found On The Website

Usually, 142 million customers check out Yelp every month. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

73% Of Customers Think Written Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the prospective clients are searching for. Nearly a 3rd of customers state written reviews are the only feature that makes them think the sites' reviews are relevant and helpful.

Source: Fan and Fuel

30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews

Corresponding with your customers creates trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are going to invest more money with a company.

Source: Statuslabs

When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat consumers well typically flourish, review websites help make certain of that.

Source: Statuslabs

More Than Half Of Customers Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista

Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals spend more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Business

This stat is among lots of that illustrate the significance of online scores. Now that news of consumer fulfillment travels this quick, keeping your consumers pleased is more crucial than ever.

57 percent of consumers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked just for businesses with a perfect five star ranking.

Source: Brightlocal

Software Application Reviews Influence Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Buyers Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Therefore, buying choices are made quickly.

Online reviews are certainly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Positive Reviews Motivate 68% Of Customers To Use A Local Business

Since the vast majority of customers read reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

74% Of Local Companies Have At A Minimum, One Google Review

A single review is far from enough to improve your site's SERP ranking.

Looking at online rankings stats, we discovered that a company requires to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal

89% Of Individuals Choose To Read Reviews On Their Smart Devices

Be it via an app or a mobile internet browser, everyday people choose to read reviews on their mobile devices.

Source: Statista