Consumers Might Invest 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The more detailed other users describe your services or product, the more cash you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to pick a doctor or a legal representative.

Young people (age 18-35) are much more likely to work with an expert based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

If A Company Makes An Effort To Resolve Problems Quickly And Effectively, 95% Of Dissatisfied Clients Will Return To A Business

Consumers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

77% Of Consumers Would Submit A Review If They Were Asked

More than a 35% would submit a review to advise others about their consumer encounter and 24% would probably direct their review to the company itself.

Over a 26% would be willing to give a review to assist other people with their choice making process.

Source: Podium

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Keeping in touch with your clients establishes trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

74 Percent Of Local Companies Have At A Minimum, One Google Review

A single review is far from enough to enhance your website's SERP ranking.

Looking at online ratings stats, we learnt that a company needs to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star rating is the first thing customers see. Still, users pay attention to other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US consumers.

Source: Statista

53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

83% Of All Younger Shoppers Were Invited To Leave A Review Recently

Of those invited, 80% of customers did leave a review. Overall, businesses have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'constantly' or 'really frequently'.

Source: Trust You

61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally 2 out of 3 businesses have excellent and awesome ratings. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

89% Of Customers Browse A Businesses Feedback To Reviews

Not only do many customers check out the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

90 Percent Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read many more reviews to get an idea of how the business is really doing. Do not depend upon that fact alone.

Source: Brightlocal

Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase probability for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center