74% Of Regional Companies Have At Least One Google Review

One review is far from adequate to improve your website's SERP ranking.

Looking at online ratings stats, we learnt that a business requires to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really use them.

Although we now know why consumer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

These online review statistics reveal the general popularity of a site can just go so far when it comes to trust.

Source: Review Trackers

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

Over Half Of Individuals Aged 25-34 Submitted Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Typically two thirds of companies have excellent and exceptional ratings. Only 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

Google Accounts For 57.5 Percent Of All Reviews Globally

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Staying connected with your consumers establishes trust. Even something like reacting to their reviews and remarks can make them feel valued.

As you might anticipate, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation doesn't affect just the customers. Prospective employees also take a look at ratings and take a look at reviews.

Source: Deloitte

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

A Lot Of Best-selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to select a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

70 Percent Of Consumers Prefer To Learn About A Business Through Reviews And Posts, Instead Of Advertisements

Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the very best way to discover the truth about a product or service.

Source: Statuslabs

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to select an attorney or a medical professional.

Young people (age 18-35) are even more likely to hire a professional based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

The Average Review Length Has Actually Become 65% Shorter Since 2010

In the present day reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet on twitter.

Source: Review Trackers

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

83% Of All Younger Customers Were Invited To Leave A Review Recently

Of those asked, 80% of customers did post a review. In general, companies have actually asked 66% of all customers to post a review on their business.

Source: Brightlocal