Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing decisions.

According to social reviews stats, Facebook impacts more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that four out of five users are likely to rely on a local business.

Source: RevLocal

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews stay without a response. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

USA Consumers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

When people check out reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US consumers.

Source: Statista

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Corresponding with your clients develops trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are going to invest more money with a business.

Source: Statuslabs

61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two-thirds of businesses have outstanding and great ratings. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a new automobile and there are several models which fit your requirements. How do you select the best one for you? Well, you read online reviews.

With the help of other people, you manage to pick one that works for you. That's how favorable reviews transform consumers into customers.

Source: Consumer Affairs

89% Of Buyers Like To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, consumers choose to read reviews on their phones.

Source: Statista

77% Of Consumers Don't Trust Reviews That Are Older Than Three Months

Consumers don't care how good your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to pick a lawyer or a physician.

Young people (age 18-35) are a lot more likely to work with an expert based on online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Since They Want To Acquire A Service Or A Product And Want To Get The Truth About The Businesses Items And Services, 82% Of Customers Check Out Review Websites.

Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'very frequently'.

Source: Trust You

Negative Reviews Can Improve Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, people spend more than five times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses in fact make use of them.

Although we now know why customer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and ranking data show individuals value the opinion of peers more than any other material.

Source: Collective Bias

70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people read much more reviews to get a clear view of how business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal

98% Of Yelp's Visitors Bought From A Business They Discovered On The Website

Generally, 142 million customers go to Yelp on a monthly basis. This is as excellent a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

Half Of All Millennial's "Constantly" Read Online Reviews For Companies

More youthful people know the value of being informed. User-generated content has an unassailable effect on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal