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63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
These online review statistics show the basic popularity of a website can only presume when it concerns trust.
Source: Review Trackers
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses in fact make use of them.
Although we now know why consumer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear people aren't pleased with scores alone.
Client reviews make the stats appear more genuine which is what the prospective customers are searching for. Practically a 3rd of customers state written reviews are the only function that makes them think the websites' reviews are beneficial and pertinent.
Source: Fan and Fuel
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a company's reputation does not affect just the consumers. Prospective team members also look at scores and take a look at reviews.
Source: Deloitte
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
Just 6% Of Consumers Don't Trust Customer Reviews At All
According to customer review stats, a massive 19% of consumers always rely on online reviews and never ever a buy without checking out reviews first.
Source: Statista
Users Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Purchasing choices are made quickly.
Online reviews are certainly convincing, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they spend at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
89% Of Customers Like To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile web browser, people young and old choose to read reviews on their cell phones.
Source: Statista
77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how excellent your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
72% Of Customers Won't Take Action Unless They Check Out Some Reviews
Regardless of how captivating your marketing is, you still require consumer reviews. There is no other way around it. Customers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine