67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

Reviews have an enormous impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Too

We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.

Source: Capterra

77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

USA Shoppers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA consumers.

Source: Statista

If They Were Asked, 77% Of Customers Would Undoubtedly Post A Review

More than a 35% would post a review to notify others about their consumer encounter and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other individuals with their decision making process.

Source: Podium

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals know the worth of being informed. User-generated material has an unassailable impact on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews

Corresponding with your consumers develops trust. Even something like reacting to their comments and reviews can make them feel valued.

As you may anticipate, customers who feel this way are going to invest more cash with a business.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing consumers see. Still, users take note of other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't pleased with scores alone.

Consumer reviews make the statistics appear more authentic which is what the potential consumers are trying to find. Nearly a third of consumers state composed reviews are the only function that makes them believe the sites' reviews are useful and relevant.

Source: Fan and Fuel

70% Of Customers Choose To Learn About A Business Through Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews stay without a reply. That's regrettable, because those businesses are losing customers that way.

Source: Review Trackers

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to select a model that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about very first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies in fact utilize them.

Although we now know why consumer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Consumers Could Invest 31% More With A Business That Has Great Reviews

Focus on this fact. The more detailed other users explain your service or product, the more cash you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone