Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this fact. The more detailed other users explain your product and services, the more cash you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Generally, 142 million consumers check out Yelp each month. If you have not declared your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. However, they recognize the huge impact user scores have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Half Of All Millennial's "Constantly" Read Online Reviews For Companies

More youthful people know the worth of being informed. User-generated material has an unassailable impact on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews go on without a reply. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

86 Percent Of Customers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you provide them a great experience.

Source: Brightlocal

Buyers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying decisions are made quickly.

Online reviews are undoubtedly persuasive, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Company

This stat is among numerous that show the importance of online rankings. Now that news of customer fulfillment travels this quick, keeping your customers happy is more crucial than ever.

57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked only for services with a perfect five star ranking.

Source: Brightlocal

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat clients well usually succeed, review sites help ensure of that.

Source: Statuslabs

Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses

Since the vast bulk of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of Consumers Do Not Rely On Advertising

The standard channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust advertisements pick to take notice of consumers' suggestions online.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out customer reviews, concur that it increases their buying confidence.

Companies utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70%

One negative review is enough for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

89% Of Consumers Review A Businesses Responses To Reviews

Not only do the majority of clients check out the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal