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83% Of All Younger Clients Were Asked To Give A Review Recently
Of those invited, 80% of consumers did give a review. In general, businesses have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
89% Of Consumers Read A Companies Replies To Reviews
Not only do many consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70%
One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
When customers need to pick a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
83 Percent Of Clients Do Not Rely On Advertising
The conventional channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust ads select to take note of customers' suggestions online.
Source: Statuslabs
15% Of Buyers Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of prospective customers will not even consider working with a company they can't discover opinions about.
Source: Statuslabs
If They Were Asked, 77% Of Consumers Would Most Likely Post A Review
More than a 35% would do it to inform others about their customer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
Unfavorable Reviews Can Boost Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, people devote more than 5 times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
72 Percent Of Consumers Won't Take Action Before They Read Some Reviews
Regardless of how captivating your marketing is, you still need customer reviews. There is no way around it. Clients are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Because the huge bulk of consumers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
60% Of Consumers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than ladies.
Reviews and score data show individuals value the opinion of peers more than any other content.
Source: Collective Bias
Clients Could Spend 31 Percent More With A Business That Has Terrific Reviews
Take notice of this statistic. The more detailed other users describe your service or product, the more money you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone
61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Typically 2 out of 3 businesses have great and awesome rankings. Just 5% of companies have a ranking below three stars.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a company's reputation does not impact simply the clients. Prospective employees likewise look at ratings and take a look at reviews.
Source: Deloitte
70% Of Consumers Prefer To Find Out About A Business Via Reviews And Short Articles, Rather Than Advertisements
Ads are all well and good, but it's worth attempting a different approach as well. Reviews are by far the very best way to discover the truth about a service or product.
Source: Statuslabs