73 Percent Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more genuine which is what the prospective clients are trying to find. Practically a 3rd of consumers state composed reviews are the only function that makes them believe the websites' reviews are appropriate and useful.

Source: Fan and Fuel

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies actually use them.

Although we now know why consumer reviews are so powerful, most businesses obviously do not.

Source: LsaInsider

70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out much more reviews to get a better idea of how business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's buyers are smart and desire the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

91% Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review statistics place clients' reviews as the most credible source of recommendations. Online reviews normally carry the same weight as recommendations from family and friends.

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Clients

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for a product with reviews and those exact same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. People expect to see some unfavorable reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star ranking is the first thing consumers see. Still, users take notice of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

People Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. For that reason, purchasing choices are made rapidly.

Online reviews are certainly persuasive, yet online marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated content can do wonders in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews

Staying connected with your clients creates trust. Even something like responding to their reviews and remarks can make them feel valued.

As you might expect, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

Over Half Of Consumers Won't Use A Service If It Has Less Than A 4 Star Ranking

This stat is one of lots of that show the significance of online scores. Now that news of customer satisfaction travels this fast, keeping your consumers delighted is more crucial than ever.

57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for businesses with an ideal five star rating.

Source: Brightlocal

89% Of Consumers Review A Businesses Responses To Reviews

Not only do the majority of individuals check out the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a far-off second.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

The Typical Review Length Has Become 65% Much Shorter Since 2010

Now a days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

83% Of All Younger Customers Were Invited To Leave A Review Recently

Of those asked, 80% of clients did post a review. In general, companies have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, individuals spend more than 5 times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo