88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats indicate a company's reputation does not affect just the consumers. Prospective team members also look at rankings and take a look at reviews.

Source: Deloitte

Over Half Of Clients Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are surprisingly the more opinionated ones.

Source: Statista

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of consumer reviews stay without a response. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review statistics position clients' reviews as the most reliable source of suggestions. Online reviews normally carry the very same weight as recommendations from family and friends.

Source: Brightlocal

60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and score data show people value the opinion of peers more than any other content.

Source: Collective Bias

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Company

This stat is one of numerous that illustrate the significance of online ratings. Now that news of customer complete satisfaction travels this quick, keeping your consumers happy is more vital than ever.

57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for services with a perfect five star rating.

Source: Brightlocal

89% Of Consumers Prefer To Read Reviews On Their Smart Devices

Be it through an app or a mobile internet browser, clients choose to read reviews on their smart phones.

Source: Statista

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the massive impact user ratings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your clients creates trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might expect, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

If They Were Asked, 77% Of Clients Would Certainly Post A Review

More than a 35% would submit a review to notify others about their consumer experience and 24% would probably direct their review to the business itself.

Over a 26% would want to submit a review to assist other people with their decision making process.

Source: Podium

83 Percent Of Customers Don't Trust Advertising

The standard channels to reach clients aren't as influential as they used to be. Many users who no longer trust advertisements pick to take notice of clients' recommendations online.

Source: Statuslabs

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz