82% Of Customers Check Out Review Sites Due To The Fact That They Wish To Acquire A Service Or An Item And Want To Get The Truth About Business Products And Services.

Review sites are locations that people go to get the truth about a service, business or item . Because they have already formed a buying decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Corresponding with your clients establishes trust. Even something as basic as responding to their reviews and remarks can make them feel valued.

As you might anticipate, clients who feel this way are happy to spend more money with a business.

Source: Statuslabs

The Average Review Word Count Has Become 65% Much Shorter Since 2010

In recent years reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also influence our buying preferences.

According to social media reviews data, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics expose that four out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

73% Of Consumers Think Client Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the potential consumers are searching for. Almost a third of consumers say written reviews are the only feature that makes them think the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

Many Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

95% Of Unhappy Consumers Will Go Back To A Company If A Business Takes Care Of Problems Quickly And Effectively

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

89% Of Shoppers Prefer To Read Reviews Using Their Cell Phones

Be it via an app or a mobile internet browser, customers choose to read reviews on their smart phones.

Source: Statista

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews go on without a reaction. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. However, they realize the huge effect user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Consumers Could Invest 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The more detailed other users explain your product and services, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use An Organisation

This stat is one of numerous that illustrate the significance of online rankings. Now that news of client fulfillment travels this fast, keeping your clients delighted is more important than ever.

57% of customers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for organizations with a perfect five star rating.

Source: Brightlocal

74% Of Regional Companies Have At Least One Google Review

A single review is far from enough to enhance your website's SERP ranking.

Looking at online ratings stats, we found out that a company needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

89% Of Clients Browse A Businesses Feedback To Reviews

Not only do many clients check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

The Majority Of Individuals Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are apparently the more opinionated ones.

Source: Statista