49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of consumers, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

Majority Of Customers Won't Use A Service If It Has Less Than A 4 Star Score

This stat is one of many that illustrate the importance of online rankings. Now that news of customer satisfaction travels this fast, keeping your clients delighted is more vital than ever.

57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked just for organizations with an ideal five star rating.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Online Product Reviews About An Item Can Amplify Its Conversion Rate By A Staggering 270 Percent

User review stats reveal the purchase likelihood for an item with five reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

74% Of Regional Businesses Have At Least 1 Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Looking at online rankings stats, we found out that a business needs to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

Reviews Posted On Twitter Can Improve Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

60 Percent Of Customers Consult Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and ranking stats show people value the opinion of peers more than any other material.

Source: Collective Bias

Software Application Reviews Influence Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

Clients Might Spend 31% More With A Business That Has Great Reviews

Focus on this statistic. The better other users describe your product and services, the more money you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies really use them.

Although we now understand why customer reviews are so effective, many businesses apparently don't.

Source: LsaInsider

83% Of All Young Shoppers Were Invited To Submit A Review Recently

Of those invited, 80% of customers did give a review. Overall, businesses have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

American Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

83 Percent Of Clients Don't Trust Advertising

The traditional channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust ads pick to pay attention to consumers' suggestions online.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats indicate a business's reputation doesn't affect simply the consumers. Potential employees likewise take a look at rankings and read reviews.

Source: Deloitte

95% Of Unhappy Customers Will Return To A Company If A Business Deals With Issues Quickly And Effectively

Consumers do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday