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90% Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about very first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
30% Of Customers Feel Positive About A Company Which Responds To Online Reviews
Staying connected with your consumers develops trust. Even something as simple as responding to their comments and reviews can make them feel valued.
As you may anticipate, clients who feel this way are ready to spend more money with a business.
Source: Statuslabs
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
83% Of Consumers Don't Trust Advertising
The standard channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust ads pick to pay attention to consumers' recommendations online.
Source: Statuslabs
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a new vehicle and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other people, you quickly select one that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies really utilize them.
Although we now know why consumer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out much more reviews to get an idea of how business is really doing. Do not depend upon that figure alone.
Source: Brightlocal
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Statistics reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US buyers consider reviews as 'incredibly influential'.
To highlight the importance of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select a medical professional or an attorney.
Young people (age 18-35) are a lot more inclined to hire a professional based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
Only 6% Of Consumers Do Not Rely On Customer Reviews At All
According to consumer review stats, a massive 19% of consumers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista