One-half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an indisputable impact on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

89% Of Consumers Review A Businesses Responses To Reviews

Not only do a lot of clients read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Stats reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

95% Of Disappointed Customers Will Return To A Company If A Business Manages To Resolve Problems Rapidly And Efficiently

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers well normally flourish, review websites help make certain of that.

Source: Statuslabs

70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people read a lot more reviews to get a better idea of how the business is really doing. Don't depend upon that statistic alone.

Source: Brightlocal

91% Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics position customers' reviews as the most reliable source of suggestions. Online reviews usually bring the very same weight as guidance from family and friends.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read client reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

86 Percent Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you give them a great experience.

Source: Brightlocal

Software Reviews Impact Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

67% Of Customers Say Reviews Are A "Very Crucial" Factor When Picking A Service Provider

When customers have to pick a service provider, reviews have a massive impact on their decision.

Source: DemandGenReport

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Typically 2 out of 3 businesses have excellent and awesome rankings. Just 5% of businesses have a ranking below 3 stars.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose a legal representative or a medical professional.

Young people (age 18-35) are even more likely to employ a professional based on online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

Reviews Shared On Twitter Can Help Increase Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

77% Of Clients Would Likely Give A Review If They Were Asked

More than a 35% would leave a review to inform others about their consumer encounter and 24% would likely direct their review to the company itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium