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86% Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you give them a great experience.
Source: Brightlocal
The Majority Of Consumers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are unsurprisingly the more vocal ones.
Source: Statista
Positive Reviews Encourage 68% Of Consumers To Choose A Local Business
Given that the vast majority of consumers read reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
15% Of Buyers Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of prospective consumers will not even consider working with a business they can't find viewpoints about.
Source: Statuslabs
Google Accounts For 57.5% Of All Reviews Throughout The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to select a lawyer or a medical professional.
Younger people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
Reviews have a huge effect on their decision when clients have to choose a solution provider.
Source: DemandGenReport
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a brand-new automobile and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly pick one that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews
Keeping in touch with your customers builds their trust. Even something like reacting to their comments and reviews can make them feel valued.
As you may anticipate, clients who feel this way are going to spend more money with a company.
Source: Statuslabs
83% Of All Younger Customers Were Invited To Submit A Review Recently
Of those asked, 80% of customers did submit a review. In general, businesses have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
A Lot Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to consumer rating stats, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Customers Could Spend 31% More With A Business That Has Terrific Reviews
Pay attention to this statistic. The more detailed other users explain your service or product, the more cash you can charge and customer review statistics reveal to us exactly just how much more.
Source: Martech Zone
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'really often'.
Source: Trust You