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Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses in fact utilize them.
Although we now understand why customer reviews are so effective, many businesses obviously do not.
Source: LsaInsider
89% Of Buyers Prefer To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile browser, everyday people prefer to read reviews on their smart phones.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews All Over The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Clients Could Spend 31% More With A Business That Has Fantastic Reviews
Take note of this fact. The more detailed other users describe your services or product, the more cash you can charge and consumer review statistics reveal to us precisely how much more.
Source: Martech Zone
Unfavorable Reviews Can Improve Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review data, individuals devote more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics position customers' reviews as the most reliable source of recommendations. Online reviews typically carry the very same weight as advice from family and friends.
Source: Brightlocal
Majority Of Consumers Won't Utilize A Business If It Has Less Than A 4 Star Score
This stat is among numerous that illustrate the importance of online ratings. Now that news of customer fulfillment travels this quick, keeping your clients delighted is more important than ever.
57% of consumers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for organizations with a best five star rating.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in regards to conversions.
A single review can have an enormous influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% increase.
Source: RevLocal
72% Of Customers Will Not Take Action Before They Read Some Reviews
No matter how eye-catching your marketing is, you still require client reviews. There is no way around it. Consumers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of possible customers won't even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to customer review stats, a whopping 19% of consumers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also affect our buying decisions.
According to social media reviews stats, Facebook affects the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business.
Source: RevLocal
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than women.
Reviews and score statistics reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
83% Of All Young Clients Were Invited To Give A Review Recently
Of those invited, 80% of customers did submit a review. Overall, companies have actually asked 66% of all consumers to give a review on their business.
Source: Brightlocal
73 Percent Of Consumers Think Written Reviews Are More Important Than Star And Number Ratings
Online review data make it clear people aren't satisfied with ratings alone.
Customer reviews make the statistics appear more genuine which is what the prospective clients are looking for. Almost a third of consumers say composed reviews are the only function that makes them believe the websites' reviews are useful and appropriate.
Source: Fan and Fuel
Favorable Reviews Motivate 68% Of Customers To Use A Local Business
Given that the vast majority of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal