More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

89% Of Consumers Browse A Companies Reactions To Reviews

Not only do most individuals check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

98% Of Yelp's Visitors Bought From A Business They Discovered On The Site

Usually, 142 million consumers go to Yelp every month. If you haven't declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

90 Percent Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

Online Product Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270 Percent

User review stats show the purchase likelihood for a product with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Clients Might Spend 31% More With A Business That Has Great Reviews

Pay attention to this fact. The better other users explain your product or service, the more cash you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone

15% Of People Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of prospective customers won't even consider working with a company they can't find viewpoints about.

Source: Statuslabs

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

83% Of All Young Buyers Were Invited To Post A Review Recently

Of those invited, 80% of customers did post a review. Overall, businesses have asked 66% of all clients to give a review on their business.

Source: Brightlocal

Many Best Selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower ranking really helps your overall rating.

According to client rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people check out much more reviews to get a better idea of how business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

Since They Desire To Purchase An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Check Out Review Websites.

Users come due to the fact that they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

77% Of Clients Would Definitely Submit A Review If They Were Asked

More than a 35% would do it to advise others about their consumer experience and 24% would most likely direct their review to the company itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous impact user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc