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60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and rating stats show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose a physician or a lawyer.
Younger people (age 18-35) are much more likely to employ a professional based upon online reviews. Only 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
83% Of Customers Do Not Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust ads choose to take notice of customers' suggestions online.
Source: Statuslabs
72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews
No matter how attractive your marketing is, you still need client reviews. There is no skirting around it. Customers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Negative Reviews Can Increase Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review data, individuals devote more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
USA Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals check out reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
Customers Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Therefore, buying decisions are made rapidly.
Online reviews are clearly convincing, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews stay without a response. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Favorable Reviews Motivate 68% Of Customers To Use A Local Business
Because the large bulk of customers check out reviews, you would want yours to be enticing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same customers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out consumer reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social media reviews stats, Facebook affects the majority of users' purchase decisions.
Facebook reviews statistics expose that 4 out of five users are most likely to trust a local business if it has positive reviews.
Source: RevLocal