64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Software Application Reviews Influence Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a brand-new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other people, you quickly select a model that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

89% Of Buyers Like To Read Reviews On Their Cell Phones

Be it through an app or a mobile internet browser, everyday people choose to read reviews on their cell phones.

Source: Statista

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out a lot more reviews to get a clear view of how the business is in fact doing. Do not depend on that fact alone.

Source: Brightlocal

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews stay without a response. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your clients builds their trust. Even something like reacting to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are more willing to spend more cash with a company.

Source: Statuslabs

83 Percent Of Clients Don't Rely On Advertising

The standard channels to reach customers aren't as influential as they used to be. Many users who no longer trust ads choose to pay attention to consumers' suggestions online.

Source: Statuslabs

A Lot Of Best Selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

77% Of Customers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies should to be continuously requesting reviews.

Source: Statuslabs

90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone