91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. However, they realize the huge impact user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a new vehicle and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.

With the help of other customers, you manage to choose one that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat customers well generally prosper, review sites help make sure of that.

Source: Statuslabs

Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%

User review statistics show the purchase possibility for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a company's reputation does not impact just the clients. Potential employees also look at rankings and read reviews.

Source: Deloitte

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

95% Of Dissatisfied Customers Will Go Back To A Company If A Business Makes An Effort To Fix Issues Quickly And Efficiently

Clients do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a medical professional or a lawyer.

Young people (age 18-35) are a lot more inclined to work with an expert based on online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

The Typical Review Length Has Actually Become 65% Much Shorter Since 2010

Nowadays reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'always' or 'extremely frequently'.

Source: Trust You

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

83% Of All Young Consumers Were Asked To Leave A Review Recently

Of those invited, 80% of customers did post a review. Overall, businesses have asked 66% of all clients to give a review on their business.

Source: Brightlocal

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really utilize them.

Although we now understand why customer reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

89% Of Customers Review A Businesses Replies To Reviews

Not only do the majority of customers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal