Clients Might Spend 31% More With A Business That Has Great Reviews

Take notice of this statistic. The more detailed other users describe your services or product, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Stats reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

72% Of Customers Won't Take Action Unless They Read Some Reviews

Regardless of how attractive your marketing is, you still require customer reviews. There is no way around it. Customers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

77% Of Consumers Would Submit A Review If They Were Asked

More than a 35% would do it to notify others about their consumer experience and 24% would definitely direct their review to the business itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews generally bring the same weight as suggestions from family and friends.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. People anticipate to see some unfavorable reviews.

Source: Capterra

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact use them.

Although we now understand why consumer reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

86 Percent Of Customers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall two-thirds of businesses have good and exceptional rankings. Just 5% of companies have a score below 3 stars.

Source: Brightlocal

60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With males being twice as likely to be affected than women.

Reviews and score stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

Online Product Reviews About An Item Can Raise Its Conversion Rate By An Unprecedented 270 Percent

User review statistics show the purchase possibility for an item with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

73% Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the potential customers are searching for. Almost a third of consumers state written reviews are the only function that makes them think the websites' reviews are useful and relevant.

Source: Fan and Fuel

More Than Half Of People Aged 25-34 Published Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

15 Percent Of Clients Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of prospective consumers will not even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

American Consumers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals check out reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American clients.

Source: Statista

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our purchasing preferences.

According to social reviews statistics, Facebook affects over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that four out of 5 users are likely to trust a local business.

Source: RevLocal

Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo