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30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews
Keeping in touch with your customers develops trust. Even something like responding to their reviews and comments can make them feel valued.
As you might expect, customers who feel this way are happy to spend more money with a business.
Source: Statuslabs
86% Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
Favorable Reviews Motivate 68% Of Customers To Choose Local Businesses
Since the huge bulk of consumers read reviews, you'd want yours to be enticing to brand-new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out a lot more reviews to get a better idea of how business is actually doing. Don't depend upon that fact alone.
Source: Brightlocal
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats position customers' reviews as the most credible source of recommendations. Online reviews normally carry the very same weight as advice from loved ones.
Source: Brightlocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our buying decisions.
According to social media reviews stats, Facebook impacts more than half of users' purchase choices.
Facebook reviews statistics expose that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44 percent increase.
Source: RevLocal
Over Half Of Customers Aged 25 To 34 Published Reviews
According to Statista, the younger generations are evidently the more opinionated ones.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star rating is the first thing consumers see. Still, users pay attention to other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.
Source: Statista
USA Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals check out reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA clients.
Source: Statista
61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Typically 2 out of 3 businesses have outstanding and good ratings. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz