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89% Of Customers Want To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile browser, people today prefer to read reviews on their mobile devices.
Source: Statista
70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read a lot more reviews to get an idea of how the business is actually doing. Do not depend upon that figure alone.
Source: Brightlocal
One-half Of All Millennial's "Constantly" Read Online Reviews For Companies
More youthful people understand the value of being informed. User-generated content has an indisputable influence on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
Just 6 Percent Of Customers Don't Trust Customer Reviews At All
According to consumer review data, a tremendous 19% of consumers always trust online reviews and never a buy without reading reviews first.
Source: Statista
61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Generally two thirds of companies have outstanding and awesome rankings. Just 5% of businesses have a score listed below three stars.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our buying preferences.
According to social reviews data, Facebook affects the majority of users' purchase choices.
Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Reviews Posted On Twitter Can Grow Revenues By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
72% Of Customers Won't Take Action Before They Read Some Reviews
No matter how tempting your marketing is, you still require consumer reviews. There is no way around it. Clients are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat clients fairly normally flourish, review sites help make sure of that.
Source: Statuslabs
The Average Review Length Has Become 65% Shorter Since 2010
Recently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review is enough for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
American Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different elements of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA clients.
Source: Statista