Customers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Purchasing decisions are made quickly.

Online reviews are undoubtedly convincing, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

98% Of Yelp's Visitors Bought From A Business They Discovered On The Site

Normally, 142 million consumers visit Yelp each month. If you haven't declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two-thirds of companies have excellent and exceptional ratings. Just 5% of companies have a score below 3 stars.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to purchase a brand-new automobile and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.

With the help of other people, you manage to choose one that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Take note of this fact. The better other users explain your services or product, the more money you can charge and consumer review statistics reveal to us precisely just how much more.

Source: Martech Zone

77% Of Customers Would Definitely Submit A Review If They Were Asked

More than a 35% would submit a review to inform others about their client experience and 24% would probably direct their review to the business itself.

Over a 26% would want to leave a review to assist other individuals with their choice making process.

Source: Podium

73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Client reviews make the statistics appear more authentic which is what the prospective customers are looking for. Practically a 3rd of customers say composed reviews are the only function that makes them think the sites' reviews are helpful and pertinent.

Source: Fan and Fuel

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats show a business's reputation doesn't impact simply the consumers. Prospective employees also take a look at ratings and take a look at reviews.

Source: Deloitte

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

83% Of All Young People Were Invited To Submit A Review Recently

Of those invited, 80% of customers did post a review. Overall, businesses have asked 66% of all clients to submit a review on their company.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's consumers are smart and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Globally

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Positive Reviews Motivate 68% Of Consumers To Use Local Businesses

Because the large majority of customers check out reviews, you would want yours to be inviting to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

More Than Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Score

This stat is among many that highlight the value of online rankings. Now that news of consumer fulfillment travels this fast, keeping your clients pleased is more vital than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with an ideal five star ranking.

Source: Brightlocal

30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews

Communicating with your customers develops trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you may anticipate, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

Negative Reviews Can Improve Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, people spend more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo