61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Typically 2 out of 3 companies have excellent and outstanding scores. Just 5% of businesses have a ranking listed below 3 stars.

Source: Brightlocal

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

When consumers need to select a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Positive Reviews Motivate 68% Of Customers To Use Local Businesses

Since the huge bulk of customers check out reviews, you would want yours to be appealing to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your consumers develops trust. Even something like responding to their reviews and remarks can make them feel valued.

As you might anticipate, clients who feel this way are going to invest more cash with a company.

Source: Statuslabs

91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews normally bring the exact same weight as advice from loved ones.

Source: Brightlocal

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses really make use of them.

Although we now know why customer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

74 Percent Of Local Companies Have At Least One Google Review

A single review is far from enough to improve your website's SERP ranking.

Taking a look at online scores stats, we discovered that a company needs to have at least 40 reviews before clients "Award" it with a star.

Source: Brightlocal

77% Of Clients Would Undoubtedly Give A Review If They Were Asked

More than a 35% would do it to advise others about their customer experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to submit a review to help other individuals with their choice making process.

Source: Podium

The Typical Review Length Has Gotten 65% Shorter Since 2010

Currently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website

Generally, 142 million customers go to Yelp each month. This is as great a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

53% Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and rating stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics show a company's reputation doesn't affect simply the customers. Prospective team members also take a look at scores and take a look at reviews.

Source: Deloitte