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74 Percent Of Local Companies Have At A Minimum, One Google Review
One review is far from enough to improve your website's SERP ranking.
Looking at online scores stats, we discovered that a business needs to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews remain without a reaction. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a new vehicle and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.
With the help of other people, you quickly select one that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be affected than women.
Reviews and ranking data reveal people value the opinion of peers more than any other content.
Source: Collective Bias
89% Of Consumers Review A Companies Replies To Reviews
Not only do a lot of consumers read the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also influence our purchasing preferences.
According to social reviews statistics, Facebook impacts over half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that four out of 5 users are more likely to rely on a local business.
Source: RevLocal
83% Of All Young Buyers Were Asked To Post A Review Recently
Of those asked, 80% of customers did post a review. In general, companies have asked 66% of all customers to give a review on their business.
Source: Brightlocal
15% Of Consumers Do Not Trust Businesses Without Having Online Reviews
No trust means no interactions. 15% of possible clients will not even think about working with a business they can't discover viewpoints about.
Source: Statuslabs
61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall 2 out of 3 companies have excellent and great ratings. Only 5% of companies have a score listed below 3 stars.
Source: Brightlocal
67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
Reviews have a massive effect on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
Consumers Could Invest 31% More With A Business That Has Excellent Reviews
Pay attention to this statistic. The more detailed other users describe your services or product, the more cash you can charge and customer review stats show us exactly how much more.
Source: Martech Zone